Our Craft Story

Three generations of dedication to the art of footwear restoration

Founded on Tradition, Built on Excellence

Ortiz Boot & Shoe Repair began as a dream in 1985 when master craftsman Eduardo Ortiz opened his first workshop. With nothing but traditional tools, unwavering dedication, and a deep respect for the art of leatherworking, Eduardo set out to provide the community with honest, quality footwear restoration services.

What started as a small neighborhood shop has grown into a trusted institution, serving thousands of customers throughout the region. Today, we continue Eduardo's legacy by combining time-honored techniques with modern innovations to deliver exceptional results.

Our mission remains unchanged: to extend the life of your cherished footwear while maintaining the highest standards of craftsmanship and customer service.

Traditional shoe repair workshop with vintage tools

Meet Our Master Craftspeople

Isabel York, Master Craftsperson and Owner

Isabel York

Master Craftsperson & Owner

Isabel has carried on Eduardo's tradition for over 15 years, specializing in complex leather reconstruction and vintage footwear restoration.

Miguel Santos, Senior Repair Specialist

Miguel Santos

Senior Repair Specialist

With 20 years of experience, Miguel excels in resoling, heel repair, and emergency same-day services for our customers.

Carmen Rodriguez, Leather Conditioning Expert

Carmen Rodriguez

Leather Conditioning Expert

Carmen specializes in leather care, conditioning, and color restoration, bringing new life to even the most weathered boots and shoes.

Our Core Values

Quality Craftsmanship

Every repair is executed with meticulous attention to detail and unwavering commitment to excellence.

Customer Care

We treat every customer like family and every pair of shoes as if they were our own.

Honest Pricing

Transparent, fair pricing with no hidden fees - you pay for quality work at honest rates.

Our Achievements

35+ Years

of dedicated service to the community

10,000+

pairs of shoes successfully restored

98%

customer satisfaction rate

Family Business

proudly serving three generations

Experience the Difference

Bring your beloved footwear to our experienced craftspeople and discover why customers have trusted us for nearly four decades.